FAQ

1- What is the minimum Internet Speed is required for TV Channels, Movies & Series?

TV Channels work best when you are getting 1.5 MBPS or more. You can connect to your router over Ethernet wire cable or WiFi wireless.

 

2- How I can complete the configuration setup once I received the TV Box?

Simply, The TV box is already configured and ready to use. The App is already pre-installed. Please check the instructions paper that is usually available inside the package.  It has the subscription login details. 

 

3- What TV Channels you are offering?

We provide all Arabic TV channels. More than 7,500 TV channels of high quality (1,200+ Arabic channels are included). In addition all worldwide channels, more than 50 countries.   

 

4- How to use the TV subscription login details on TV box?

All you need to do is go to the Home screen then select ALL IPTV PLAYER app, then enter your login details. 

 

5- Can I access YouTube & other social applications on the TV Box?

Yes, YouTube and other popular apps are available & pre-installed on the TV box. 

 

6- What is included in the TV Box Package & What is the Warranty?

The package includes a TV Box, two remote control (IR & Air Mouse), Australian Power Adapter, HDMI cable, User Manual. 

The hardware warranty is one year.

 

7- How to renew my subscription for TV Box or Smart TV if expired? 

Simply, to renew your service, please Click Here

Once you order the subscription, you will receive an email automatically within 2 minutes including your subscription login details. 

 

8- What is the recommended App to use On Smart TV and how to activate the subscription? 

Recommended Apps are: Sky Media Player, ALL IPTV Player, Duplex Play, Smart One IPTV, Smart IPTV

After you download the App on your Smart TV, then you need to order the TV subscription. Click Here to order the subscription.

Once you ordered the subscription, you will receive an email automatically within 2 minutes including your subscription login details & Playlist. 

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